23June2017

Management System Certification

 

Our services on Management System Certification offers an organization a series of internationally recognized quality standards AND fundamentally fortify businesses and institutional management in an integrated manner. Our auditing team faces the challenge of discovering the potential improvement points for the organization, adding value and encouraging them to work on developing integrated Quality Systems.

 

Our experience is mainly based on the following standards:

 

  •  ISO 9001 Quality Management System

Adopting a Quality Management System (QMS) is a strategic decision by the organization's part. The design and implementation of a QMS for an organization is influenced by its surroundings, its associated risks and variations, its shifting needs, objectives, the products it supplies, the processes and its size and structure.
 

The ISO 9000 series of standards encourage the implementation of an approach based on processes while developing, implementing and improving the efficiency of a QMS, so as to improve client satisfaction by fulfilling their requirements.
 

ISO 9001 standards seek to establish the minimal requirements for Quality Management Systems. It is throughout the verification of the fulfillment of the requirements made by clients, law and regulations which encourage the clients' assurance on the organization's capabilities.
 

The ISO 9000 series of standards are classified into the following basic principles:

  • ISO 9000:2005 QMS – Foundation and Terminology
  • ISO 9001:2008 QMS – Requirements
  • ISO 9004:2009 Management for an organizations sustaining success - Quality Management Focus.
     

Training on QMS at LSQA:

  • IMS course - "Bases para los Sistemas de Gestión Integrados"
  • QMS course - '"Sistemas de gestión de la calidad según ISO 9000"
  • IMSA course - "Implementación de Sistemas de Gestión Integrados"
  • IMOE course - "Herramientas Estratégicas y Desarrollo Organizacional"
  • QME course - "Métodos estadísticos para la toma de decisiones"
     

The career on Quality Management also provides the opportunity of taking internationally acknowledged exams: "Examen de Responsable en Calidad" and "Exámen Graduado en Gerencia de Calidad"

  • Certification on QMS at LSQA
  • Contact the certifying body, LSQA S.A.
  • Perform the Certification Audit- Stage 1 and Stage 2.
  • Maintain the certification by performing annual audits.
  • Renew the conformity certification by ISO 9001 standards every three years.

Certification accredited by OUS (Uruguay) and INN (Chile).
 

Benefits for the certified company:

  • Improvement of the organization's processes and structure.
  • Establishment of a systematic application of improvement processes.
  • Reducing visible and hidden costs.
  • Highlight the external clients' value.
  • Instrumentation for planification, determination of goals and actions to achieve them.

  •  ISO 14001 Environmental Management

Various organizations are becoming progressively more interested in achieving and reflecting solid environmental performance by controlling the environmental impact of their activities, products and services. This takes place in a context of increasingly demanding legislations, the development of economical policies and other measures to encourage environmental protection and as well as an increase in the preoccupation expressed by the parties interested in environmental issues, including sustainable development.
 

Achieving substantial environmental performance requires the organizations' commitment on maintaining a systematic and continuously improving focus on an Environmental Management System.
 

The international standards aim to provide organizations necessary elements for an effective Environmental Management System (EMS) that could also be incorporated into other management requirements, and to help the organizations achieve their environmental and economic goals.
 

The ISO 14000 series of standards are classified into the following basic principles:

  • ISO 14001:2004 EMS – Requirements
  • ISO 14004:2004 EMS – General guidelines on principles, systems and support techniques.
     

Training on EMS at LSQA:

  • IMS course - "Bases para los Sistemas de Gestión Integrados"
  • UMS course - "Sistemas de gestión ambiental según ISO 14000"
  • IMSA course - "Implementación de Sistemas de Gestión Integrados"
  • IMOE course - "Herramientas Estratégicas y Desarrollo Organizacional"
  • UMRT course – "Derecho Ambiental"
  • UMOKO course – "Ecología"
  • UMTEC course – "Tecnología Ambiental"
  • UMOKN course – "Economía Ambiental"

The career on Environmental Management also provides the opportunity of taking internationally acknowledged exams: "Examen de Responsable Ambiental" and "Examen Graduado en Gerencia Ambiental".
 

Certification on EMS at LSQA

  • Contact the certifying body, LSQA S.A.
  • Perform the Certification Audit- Stage 1 and Stage 2.
  • Maintain the certification by performing annual audits.
  • Renew the conformity certification by ISO 14001 standards every three years.

Certification accredited by OUA (Uruguay) and INN (Chile).
 

Benefits for the certified company:

  • Highlights the value of protecting the environment and preventing pollution.
  • Instrumentation for planification, determination of environmental goals and actions to achieve them.
  • Improvement of the organization’s processes associated to their environmental performance.
  • Establishment of the systematic application of improvement processes.
  • Reducing visible and hidden costs.

  •  ISO 22000 Food Safety Management (in cooperation with Quality Austria)

Issued in 2005 by the International Organization for Standardization (ISO), these standards were conceived in order to upgrade the out-of-date Codex Alimentarius document, with a management system based on the ISO 9001 standards, that have been developed and improved throughout time. 

ISO 22000 offers the basics that guarantee food safety as does HACCP methodology, plus those that ensure a consistent and logical management system, including continuous improvement.

The ISO 22000 standards provide food safety management the same cyclical approach of improvement as does the Deming circle proposed for quality management and for the general viewpoint of any organization.

They were created for those organizations that manufacture food, from primary activities (animal and vegetable production) up to the elaboration of food packing materials, additives and transportation.

LSQA offers ISO 22000 certification accredited conjointly with their partner, Quality Austria. 

  •  OHSAS 18000 - Occupational Health and Safety

Various organizations are becoming progressively more interested in achieving and reflecting solid performance in Occupational Health and Safety (OH&S) by minimizing risk, following policies and procedures related to OH&S. This takes place in the context of increasingly demanding legislations, the development of economical policies and other measures to encourage appropriate OH&S practice as well as an increase in the preoccupation expressed by the parties interested in such matters.

Achieving substantial OH&S performance requires the organizations' commitment on maintaining a systematic and continuously improving focus on an OH&S Management System.

These international standards aim to provide organizations the elements that are necessary for an effective OH&S Management System that could also be incorporated into other management requirements, and to help the organizations achieve their occupational health and safety goals.

The OHSAS 18001 series of standards are classified into the following basic principles:

  • OHSAS 18001:2007 OH&SMS – Requirements.
  • OHSAS 18002:2008 OH&SMS – General guidelines for the implementation of OHSAS 18001.

Training on OH&SMS at LSQA:

  • IMS course - "Bases para los Sistemas de Gestión Integrados"
  • SMS course - "Sistemas de gestión de seguridad y salud ocupacional según OHSAS 18001"
  • IMSA course - "Implementación de Sistemas de Gestión Integrados"
  • IMOE course - "Herramientas Estratégicas y Desarrollo Organizacional"
  • SMTA course - "Técnicas de Gestión aplicadas a la seguridad y salud ocupacional"
  • SMVM course – "Medicina Preventiva"

The career on OH&S also provides the opportunity of taking internationally acknowledged exams: "Examen de Responsable en SySO" and "Examen Graduado en Gerencia SySO".

Certification on OH&SMS at LSQA

  • Contact the certifying body, LSQA S.A.
  • Perform the Certification Audit- Stage 1 and Stage 2.
  • Maintain the certification by performing annual audits.
  • Renew the conformity certification by OHSAS 18001 standards every three years.
  • Certification accredited by OUA (Uruguay) and INN (Chile).

Benefits for the certified company:

  • Highlights the value of preventing damage and deterioration of their staffs' health.
  • Instrumentation for planification, determination of OH&S goals and actions to achieve them.
  • Improvement of the organizations' processes associated to their OH&S performance.
  • Establishment of the systematic application of improvement processes.

  •  SA 8000 Social Accountability

The voluntary standard of Social Accountability SA8000 was developed by SAI (Social Accountability International), a non-governmental, international, multi-stakeholder organization with headquarters in New York whose mission is to improve the workplaces and communities where organizations are inserted.

The SA8000:2008 standard establish the requirements for an organization who seeks to implement a Social Accountability Management System, based on ILO and United Nations international conventions as well as local legal requirements. It contemplates aspects related to occupational health and safety, freedom of association and the right of collective bargaining, fair wages and decent working time, condemning child labor, forced labor and discrimination as well as the existence of abusive disciplinary measures or harassment.

Today, there are over 2.900 organizations certified in SA8000 in more than 60 countries, which cover over 1.8 million workers (data from 2012). Amongst them are some of the largest clothing, footwear, textile, construction, food, metallurgical industries, mining, chemistry and plastic, paper, electronic and agricultural businesses that export bananas, pineapples, tobacco, wine, canned fruits, processed coffee among others.

Training on SAMS at LSQA:

  • Introductory course on Social Accountability.
  • Social Accountability course based on the contents of standard SA8000:2008.

Certification on SAMS at LSQA

  • Contact the certifying body, LSQA S. A.
  • Perform the Certification Audit - Stage 1 and Stage 2.
  • Maintain the certification by performing semiannual /annual audits.
  • Renew the conformity certification by SA8000 standards every three years.

Certification accredited by SAAS - Social Accountability Accreditation Services (U.S.A.).

Benefits for the certified company:

Improving the organizations performance in social responsability, resulting in more decent work conditions and demonstrating to clients and other interested parties that it respects its workers human rights, by the certification of these voluntary standards by an independent third party. Consequently, it contributes to the organization's and its label's high-quality reputation.

Furthermore, the fulfillment of the SA8000 requirements also contribute to improving productivity, quality and workers morale and performance, and contributes to risk management.

  •  Quality in Gender Equity

The Quality in Equity model works as a certifiable standard that recognizes organizations that work towards gender equity, incorporating it into their management system and succeeding in gradually eliminating discrimination, inequity and breaches on four incorporation levels of their organizational management.
 

Levels of Certification on the Quality in Gender Equity model

  • LEVEL 1 - COMMITMENT
  • LEVEL 2 - IMPLEMENTATION
  • LEVEL 3 - IMPROVEMENT
  • LEVEL 4 - SUSTAINABILITY
     

Each level is certified by LSQA S.A. throughout annual audits.

Following the Certification Audit, the utilization of a specific seal is recommended, to make the gender perspective evident in the activities that the organization performs.

The Quality in Gender Equity Seal is a recognition for those who implement and certify a Quality in Gender Equity Management System in their workplaces.

Certification Benefits:

Throughout the integrated and modern viewpoint of human resources that the Model encourages, the organization promotes the worker's commitment to the organization and its role, attracting and retaining qualified and committed human resources, so improving their products and service.


The improvement of the working environment and men and women's working conditions succeeds in achieving public recognition, improving in this manner the organization's image.

It is in this manner that the organization's position and leadership is maximized.

  •  TL 9000 - Telecom Management Quality System (in cooperation with Quality Austria)

Throughout the last three decades, the telecom industry has undergone radical modifications- from the division and privatization of national telephone monopolies, the arrival of various new service providers and competitive suppliers, Internet's astronomical growth, along with the massive expansion of wireless networks - each of these changes has had the potential to create a profoundly negative impact on the quality and reliability of communications worldwide.

To face this challenge from a sole Communication Providers association, the Service Providers and Suppliers Division united in order to operate in a collaborative environment to avoid the expensive costs of poor quality that would derive from the application of inefficient operative performances and standards.

Calidad de Proveedores de Servicios de Excelencia / Proveedores de Telecomunicaciones (QuEST- Quality of Service Providers in Excellence/ Telecom Providers) have embraced the creation of a coherent conjunction of requirements for a management system that applies to the communication industry worldwide. The result, TL 9000 Quality Management System, has had great acceptance throughout supply chains globally as the key Quality Management System to be applied in the totality of the communication division.

  •  ISO /TS 16949 - Automotive Industry (in cooperation with Quality Austria)

The international automotive industry demands first class levels of product quality, productivity, competitiveness, and continuous improvement. To achieve this goal, many automotive manufacturers insist that their suppliers implement the strict technical specifications that management quality standards establish for the automotive industry, known as ISO /TS 16949.

ISO /TS 16949 has been conceived by the industry itself, the International Automotive Task Force (IATF), to encourage companies on supply chain improvement and certification processes. In fact, for the majority of leading automotive manufacturers the certification by these standards are mandatory for doing business.

These standards unify and replace the present North American, Germen, French, and Italian automotive quality systems, including QS-9000, VDA6.1, EAQF and ASQ standards. They determine the quality management system requirements for the design/development, manufacturation, installation and service for any product in the automotive industry. It was first published in March 1999 and revised in 2002. There are currently over 25.000 certifications issued in 80 countries and economies.

Who does it apply to?

ISO/TS16949 is important for every kind of company in the automotive industry, from small manufacturers to multinational organizations anywhere on Earth. However, it can only be implemented by companies that manufacture parts for production or service.

Organizations that aspire to introduce themselves in the automotive industry must wait until they are included into a list of potential suppliers that a client of this sector has before they can continue with the certification for this specification.

  •  ISO 26000 (Assessment)

The interested organizations and diverse parties are ever more conscious of the necessity and benefits of maintaining a socially responsible performance. The contribution to sustainable development is Social Accountability's ultimate goal.


The ISO 26000:2010 international standards are a Guide and therefore contain recommendations and not requirements, and are not certifiable. This Guide instructs organizations on Social Accountability, emphasizing on the importance of the outcome and performance improvement in Social Accountability.


It is directed to private or public companies, with or without profit, regardless if they are small or large or operating in a developed or developing country. It applies to both those who are initiating the process of introducing social accountability into their company as well as to those who are well experienced in this field.


Training on SAMS at LSQA:

  • Introductory course on Social Accountability.
  • Course on Social Accountability based on the contents of standard ISO 26000:2010.


At this time, the ISO 26000:2010 Standard is not Certifiable.


Benefits for the certified company:

The organization's performance on Social Accountability may influence its competitive advantages and reputation, improving the perception that various stakeholders have of them as well as the relationship with them, favoring the organization's capability to attract and retain clients and users, collaborators and organization members, providing new instruments for risk management; it may also impact on raising productivity and resource efficiency, decreasing water and energy consumption, waste reduction and the recovery of valuable sub products.

  •  ISO 27001 Information Security Management System

Information is of crucial importance for an organization's performance and may even be decisive for its survival. Having ISO/IEC 27001 certification facilitates management and protection of valuable information assets.


ISO/IEC 27001 is the only auditable international standard that defines the requirements for an Information Security Management System (ISMS). The standard was conceived too guarantee the selection of adequate and proportional safety controls.


This contributes to the protection of information assets and grants confidence to any interested party, most of all to clients. The standard's approach is based on processes, so as to establish, implement, operate, supervise, revise, maintain and improve a ISMS.


Who does it apply to?

ISO/IEC 27001 is a standard that covers all types of organizations, small or large, from any field or origin. The standard is particularly relevant if the information security is critical, as in finance, public health departments and information technology (IT).


ISO/IEC 27001 is also very effective for organizations that supervise information on other's behalf, for example, IT subcontracting companies; in this case, it assures clients that their information is well protected.

  •  ISO 28000 Security Management Systems for the Supply Chain

ISO 28000:2007

SECURITY MANAGEMENT SYSTEMS FOR THE SUPPLY CHAIN

This international standard has been created in response to the industry's demands for a standard on security management. Its main objective is to improve supply chain security. It is a Senior Management Standard that allows an organization to establish a security management system for the supply chain in general. It demands the organization to assess the safety of the environment in which it operates and determine whether the adequate safety measures have been implemented and if there are regulatory requirements that the organization meets from beforehand.

If during this process, security necessities arise, the organization should implement mechanisms and processes to solve them. Because supply chains are by nature dynamic, some organizations that handle several supply chains may want that their service suppliers meet ISO security standards for the supply chain or associated legislative standards as a condition to take part in the supply chain, as to simplify security management. This international standard is meant to be applied in organizations where the supply chain must operate in a secure manner. A formal approach to security management may directly contribute to the organization's business capacity and credibility.

  •  ISO 31000 - Risk Management

The activities that an organization takes on are permanently submitted to a series of risk factors, which makes them extremely vulnerable, even compromising their stability. These threats may or not be of financial nature.

 

Risk management must be included into the running of a company as a continuous process.
It has been proven that the elements that conform risk and the aspects that determine the impact of its consequences on a system apply to all the risks related to an organization.

 

This international standard provides the principles and generic guidelines on risk management. It applies to various companies, public, private or social, association, group or individual. Therefore, it is not specific for a reduced industry or certain sector.

 

Training on RM - LSQA - Quality Austria

  • "Responsable de Gestión del Riesgo"
  • "Examen Responsable de Gestión del Riesgo"
  • "Certificado Responsable de Gestión del Riesgo LSQA – QA"
  • "Graduado en Gerencia de Gestión del Riesgo"
  • "Examen Graduado en Gerencia de Gestión del Riesgo"
  • "Certificado Graduado en Gerencia de Gestión del Riesgo LSQA – QA"
  • "Auditor / Evaluador de Gestión del Riesgo"
  • "Examen Auditor de Gestión del Riesgo"
  • "Certificado Auditor / Evaluador de Gestión del Riesgo LSQA - QA"

 

Benefits for the Evaluated company:

  • Encourage proactive management instead of reactive management.
  • Take consciousness of the necessity of identifying and handling risk on every level of the organization.
  • Improve opportunity and threat recognition.
  • Fulfill legal, normative requirements as well as international standards.
  • Improve business management.
  • Improve stakeholder's confidence.
  • Trustworthy registry for decision making and planning.

  •  ISO 50001 Energy Management Systems

What is it?

In June 2011 the International Organization for Standardization (ISO) issued the ISO 50001:2011 Standard on Energy Management Systems.

ISO 50001:2011 is an international voluntary standard that provides organizations the framework to manage and improve their energy performance.

ISO 50001 applies to small and large organizations, in public as well as in private sectors, in manufacturing and in services.

Why is it important?

Energy is a critical component of an organization's operations and may represent a very important cost for them whichever their field.

Besides the economical costs energy has on an organization, there are also the environmental and social costs of resource depletion and contribution to global climate change.

Potential solutions for this situation, such as the technological development of new and renewable energy sources, may take time.

Organizations may not be able to control energy prices, governmental policies or global economies ups and downs, but they can take on energy management without delay.

In summary, the benefits of applying ISO 50001 are:

  • A framework for the integration of energy efficiency into management operations.
  • Better use of energy-consuming assets.
  • Benchmark, measure, document and present energy intensity improvement reports and their predictable effects on the reduction of greenhouse gas (GHG).
  • Transparency and communication on energy management.
  • Improve management operations and behavior during energy management.
  • Evaluate and prioritize the application of new energy efficiency technologies.
  • A framework for the promotion of energetic efficiency in all of the supply chain.
  • Management improvement related to projects on GHG emission reduction.

How does it work?

ISO 50001 is based on the ISO management system that is familiar to over a million organizations worldwide that have implemented ISO 9001:2008 (Quality Management), ISO 14001:2004 (Environmental Management), ISO 22000:2005 (Food Safety Management) and ISO / IEC 27001 (Information Security) standards.

The ISO 50001 standard follows a continuous improvement model based on the Deming Circle, Plan- Do- Check- Act.

Plan - Implement an energetic audit and establish a baseline, objectives, goals, indicators and action plans, necessary to achieve results in accordance with the opportunities to improve energy efficiency.

Do - Implement the energy management action plans.

Check - Monitor and measure the processes and basic characteristics of the operations that determine the energetic efficiency in accordance with the energy policies and expected results.

Act - Take action to continuously improve energetic efficiency.

These characteristics allow organizations to integrate energy management and other management systems that have been implemented beforehand or are to be established in the near future, such as Quality Management and Environmental Management.

ISO 50001 provides the framework to impulse organizations to:

  • Develop an energy efficiency policy.
  • Set goals and objectives to carry out the policy.
  • Use the data to better understand and make decisions on topics related to energy consumption.
  • Measure the results.
  • Revise the efficiency the policy had.
  • Continuously improve energy management.

  •  NCh 2909 Management System for Small and Medium Enterprises (SME)

The Chilean Quality Management Standard, also known as "Norma Chilena 2909", is a voluntary Auditable and Certifiable Management Standard, that was created according to the needs and realities of Chilean SME. It is based on the principle of increasing the company's competitiveness, while developing Systematic Management Improvement Processes, clearly directed towards its surroundings and more particularly to its clients.


It was created due to the breach left by ISO 9001:2000 for small and medium enterprises; this standard was unable to solve the necessities this sector had. NCh 2909 took on the challenge and considered SME as a whole. On that basis NCh searched for solutions in ISO 9001, ISO 14001, ISO 18001, Social Accountability and in administration and business management to allow entrepreneurs to include these characteristics into their companies so as to improve their competitiveness.


This standard was approved by the " Consejo del Instituto Nacional de Normalización", in session held on December 10, 2004. It was declared "Oficial de la República de Chile" by Exempt Resolution N 868, dated December 16, 2004, by the " Ministerio de Economía, Fomento y Reconstrucción", published in the Official Journal of December 29, 2004.

  •  NCh 2728 Management System of Technical Training Organizations (OTEC)

The Chilean Quality Standard 2728, abbreviated as NCh2728, whose first version is from 2003, is a document of compulsory national application, that can be defined as the ensemble of attributions and features a product or service must have, that confers it the ability to fulfill implied or explicit necessities.

NCh 2728 Standard sets the minimal requirements that Technical Training Organizations (OTEC) must cover to implement a Quality Management System, fulfilling requirements related to administration and infrastructure, personnel, training activities and participants.

This standard takes each and every element of the ISO 9001:2000 Standard (8 criteria) into account, incorporating the criterion number 9: other requirements that may be general, as for administration or infrastructure, and ten, that refers to certification, thus guaranteeing the incorporation of quality standards in important parties of the National Training System, as are OTECs.

One of the basic requirements for the accreditation of a Technical Training Organization (OTEC) is to be certified by Chilean Quality Standard Nch 2728 by a certification body accredited by INN.

  •  NCH 2861:2004 (2011)

HACCP (Hazard Analysis and Critical Control Points) allows the identification of specific hazards and the proposal of control measures, so as to guarantee food safety.


It is characterized by prevention instead of end product assay, and may be applied to all types of organizations within the food chain, from primary producers up to the final consumer.


The basic principles that must be accomplished by this system are related to Critical Control Point (CCP) determination, along with the implementation of a hazard analysis and risk assessment control surveillance system, and, if necessary, the application of corrective actions.


In Chile, the Health Ministry has published a modification of article 69 of the " Reglamento Sanitario de los Alimentos, DS 977", which states that the establishments where production, elaboration, preservation and food packing take place must, besides from complying Good Manufacturing Practice (GMP), implement a Hazard Analysis and Critical Control Points (HACCP) system as disposed in Chilean Standard NCh 2861, in the establishments determined by Health Authorities.

 

Product and Process Certification

 

Based on a Systems Approach and focused on the organization's characteristic processes, LSQA performs Product and Process Certifications, as well as their chain of custody, helping businesses develop their strong points and areas of improvement, resulting in the optimization of their organizational performance.

 

The certification grants a highly recognized differentiator and assures quality products for consumer acquisition, giving confidence that purchased products are the end result of processes that take into account their concerns about food safety and potential impacts on the environment and the society.

 

Companies with Certified Products/Processes receive continuous support from LSQA on improving their management system, based on evaluation activities carried out at the company and its environment.

 

Most of our experience is based on the following models and standards:

 

  •  Food Production, GMP - Good Manufacturing Practice - HACCP - BRC Global Standard for Food Safety, FSSC 22000 Food Safety System Certification

CERTIFICATION AND EVALUATION OF STANDARDS AND PROTOCOLS OF THE FOOD SECTOR

Food Safety has become a worldwide concern, not only because of its relevance in public health issues, but also because of its impact on international trade. Product globalization and food supply make food chains longer and more complex, and may also increase food safety risk.

Throughout the years, LSQA has been proactive and continuously up-to-date regarding the standards portfolio available for the food sector, aligned with customer needs in response to market demands.

Product Certification and Evaluation Standards available for the food sector:

 

  • HACCP
    Hazard analysis and Critical Control Points (HACCP) is a systematic preventive approach that aims to guarantee food safety in a logical and objective manner. HACCP was developed in the '50s by United States´s food companies, such as Pillsbury, and amplified in the '80s by institutions that boosted its application internationally, for example the World Health Organization, and continues to be an irreplaceable hazard prevention tool in food production.

    Along with the requirements of the Codex Alimentarius, FAO/OMS CAC/RCP 1-1969 Rev. 4 (2003) – Good Manufacturing Practice is a basic element for any organization that commences safe food production; when marketing food products, a certification speaks globally.

    LSQA offers accredited certification in both Good Manufacturing Practice and HACCP in conjunction with its partner Quality Austria.

  • ISO 22000
    Issued in 2005 by the International Organization for Standardization (ISO), these standards were conceived in order to upgrade the outdated Codex Alimentarius document with a more developed management system, improved in time in accordance with standard ISO 9001.

    ISO 22000 offers the components to guarantee food safety, such as HACCP methodology, along with others that assure a consistent and logical management system, continuous improvement included.

    Standard ISO 22000 provides safety management, the same cyclical approach of improvement that Deming's Circle proposed for quality management and for the overview of any organization.

    It was designed for any type of organization that is involved in food manufacturing, from the primary activities (animal and vegetable production) up to the manufacture of food packaging materials, additives and transportation.

    LSQA offers ISO 22000 certification accredited in conjunction with its partner Quality Austria.

  • BRC - British Retail Consortium – Global Standard for Food Safety (GSFS)

    In 1998 the British Retail Consortium, in response to industrial needs, developed and presented the BRC Food Technical Standard, to be utilized by manufacturers who owned their own brands in order to evaluate their products. It was designed to support traders and food producers of the United Kingdom to offer consistent safety and quality. From that date on to present time, the BRC Food Standard has evolved in its requirements up to its sixth version issued in July 2011, with over 17.000 certified food producing companies worldwide; its fulfillment is necessary to commercialize food products in the United Kingdom and in all of the European Union. The BRC Food Standard , as well as other protocols developed by this organization for other related branches (food packaging materials, goods storage, etc) are acknowledged globally by important chains of product traders such as Carrefour, Tesco, Metro, Migros, Ahold, Walmart y Delhaize.

    BRC-GSFS includes the principles of an HACCP System, the thorough development of the prerequisites to be accomplished by the organization and the elements of a management system focused on Standard ISO 9001.

    LSQA offers accredited certification for the BRC - Food Standard since 2004, guaranteeing market access to many of its clients.

  • FSSC 22000

    Certification scheme developed by the Food Safety Certification Foundation, which was founded in 2004 and is based in Holland, and has developed a certification system for the food industry based on the ISO 22000:2005 Standard and the documents created to elaborate on the good manufacturing prerequisites the activity requires. The first work document in created in conjunction with ISO 22000:2005 is PAS 220:2008.

    PAS 220:2008, now included in a International Organization for Standardization standard (ISO/TS 22002-1), is a document that describes in detail the prerequisites that are necessary for producing safe food products. Some of the largest international companies of this field intervened in the development of this document, such as Danone, Kraft, Nestlé and Unilever, and it was sponsored by the European Confederation of the Food and Drink Industries (CIAA).

    The main purpose of PAS 220 is to be used in association with ISO 22000 so as to better specify the prerequisites that in the latter are described in a general manner.

    Pas 220 includes requirements on the following aspects:

    a) Construction and layout of the building and support services;
    b) Layout of premises and workspace, including employee facilities;
    c) Utilities - air, water, energy, amongst other services;
    d) Support services, including liquid and solid waste disposal;
    e) Equipment suitability, cleaning, maintenance and preventive maintenance;
    f) Management of purchased material;
    g) Measures for the prevention of cross contamination;
    h) Cleaning and sanitizing;
    i) Pest control;
    j) Personnel hygiene;
    k) Traceability and product recall procedures;
    l) Warehousing;
    m) Product information and consumer warning;
    n) Food defense, biovigilance and bioterrorism.

    LSQA offers accredited certification for FSSC 22000 throughout their partner Quality Austria.

  • SQMS – Mac Donald´s
    In early 2012 LSQA was deemed competent by Arcos Dorados, the main McDonald's restaurant operator in Latin America and the brand's largest franchisee in the world, to evaluate their quality and food safety protocol SQMS - Supplier Quality Management System . The purpose of the SQMS protocol is for it to by applied by all of the food input providers that the company utilizes in their restaurants and Mc Coffee sections.

  •  Responsible Soy Production and its Chain of Custody, RTRS

The Round Table on Responsible Soy (RTRS) is a global Platform conformed by the main actors of the soy value chain with the common objective of promoting responsible soy production (economically viable, socially equitable and environmentally sound) and facilitating global dialogue.

The Responsible Soy Production Standard includes 5 principles:


1. Legal Compliance and Good Business Practice; 2. Responsible Labor Conditions; 3. Responsible Community Relations; 4. Environmental Responsibility; y 5. Good Agricultural Practice.

Training on RTRS at LSQA:

  • RTRS Responsible Soy Production Courses for Implementers, technicians and producers.
  • RTRS Chain of Custody Courses for Implementers, technicians and Chain agents.


RTRS Certification at LSQA:

  • Field pre-evaluations (simulate certification in order to assess the state the system is in).
  • Evaluation audits for RTRS Responsible Soy Production.
  • Evaluation audits for the RTRS Chain of Custody (traceability).

HOW TO CERTIFY YOUR RESPONSIBLE SOY PRODUCTION?
The producer must be aware of the standard's requirements and implement them in the field. When considered ready, he contacts LSQA and the evaluations (or pre-evaluations) are coordinated. When the requirement fulfillment is corroborated, LSQA grants a certificate which allows the producer to offer his responsible soy credits.


Benefits for the certified producer
The RTRS Standard is a guide meant to improve resource efficiency and internal monitoring mechanisms, to generate and increase awareness about sustainability in the production process, and demonstrate throughout the certification that the soy is produced responsibly. It may also be part of the sustainability in leases and allows the holder access to Premium markets, where certified soy can be sold by physical or virtual flow or throughout a "Certificate Trading Platform" and gain access to international subsidy programs.

  •  Primary Production of Fresh Products, GAP - Good Agricultural Practices (GLOBALG.A.P., ChileG.A.P., Tesco Nurture, USGAP, amongst others)

GLOBALG.A.P

What is it?

  • It is a private organization that establishes certification standards for Good Agricultural Practices for the whole sector.
  • It is an instrument to control productive processes, and to grant confidence to the final consumer.
  • It applies to the totality of the Agricultural Production: fruits and vegetables, meat, milk, agriculture, flowers and ornaments, aquaculture, compound feed.
  • It is of voluntary adhesion.

Basic Principles

  • Focus on food safety, producing safe and sustainable food.
  • Decrease the environmental impact that agricultural production causes.
  • Assure health, security and welfare of workers.
  • Respect animal welfare.
  • It is an inclusive standard, as it is available for producers over all of the world throughout their web page (www.globalgap.org).

Benefits

  • Reassurance for consumers;
  • Contribution to sustainable agricultural production;
  • Improve company management;
  • Added value to the product.

How to certify?

  • Contact the certifying body, LSQA S.A.
  • Download the documents off the web page.
  • Implement the corresponding modules.
  • Perform auto-evaluations.
  • Perform pre - audits and certification audits.
Tesco Nurture

Nurture is an exclusive certifying scheme independently accredited by Tesco. Its aim is to assure that all of the fruits and vegetables that are sold at the Tesco supermarket chain are cultivated in accordance with environmental standards and in a responsible manner.
In order to adhere to the standard, producers must:

  • Ensure that all of the products can be traced from the source up to its sale and vice versa.
  • Grow and select the highest quality fruits and vegetables available.
  • Demonstrate commitment to protecting wildlife and landscape conservation.
  • Encourage sustainable farming practices, such as careful use of energy, natural resources and recycling.
  • Rational use of artificial pesticides, fertilizers and manures, encouraging the use of natural methods, such as solar radiation of soils to eradicate pests.
  • Ensure all their staff are treated in an responsible manner.


Nurture is a certifying scheme that was launched in 1992 to guarantee the delivery of world class quality fruits and vegetables for Tesco supermarket chain customers. It is a quality standard that assures costumers that Tesco's fruits and vegetables are grown in an environmental and responsible way. Each grower is independently audited and monitored regularly to ensure he continues to meet the demanding standard.

Only Tesco supermarket fruit and vegetable providers are obligated to obtain this certification. Its primary buyers must be registered as suppliers in order to gain access to the certification. Having registered and with the audit permit a visit is arranged to the site for documental, field operation and packing revisions. The certificate is valid for one year's time and is annually renewable throughout complete renovation audits.

This standard is consistent for producers worldwide and is focused in a manner that encourages continuous improvement.

Tesco Nurture has three certification levels: bronze, silver and gold.

  •  USDA Organic, EU

  •  Ethical Trading Initiative (ETI) - SEDEX

Ethical trade involves implementing socially responsible practices that protect workers' rights and the environment.


ETI (Ethical Trading Initiative) is an alliance of companies, trade unions and voluntary organizations based in the United Kingdom that aims to improve the working conditions involved in supply chains. Its ultimate goal is to guarantee that the condition workers who produce for the United Kingdom market abide or exceed the international work standards.


ETI private company members include large supermarkets, fashion retailers, major suppliers to retailers of food and drink, flowers, clothing, shoes and other products, reaching almost 10 million workers globally; the ETI trade union members represent over 160 million workers.


The ETI Base Code is derived from the ILO's most relevant agreements, taking aspects such as freedom of association, free choice of employment, safe and hygienic work conditions, dignified wages, non excessive work hours, the eradication on child labor and discrimination into account.


Training on ETI at LSQA:

  • Introductory course on Social Accountability
  • Course on ETI - Ethical Trading Initiative

ETI evaluation by LSQA

ETI standard is not certifiable. LSQA can carry out an evaluation of the organizations' performance on ETI code fulfillment. If requested, the evaluations' results are entered onto an international online data base (SEDEX platform), a tool that allows the organization to share its performance with multiple clients. In order to do so, a common methodology and reporting format is followed (SMETA: Sedex Members' Ethical Trade Audit).

  •  HACCP - Hazard analysis and critical control points

  •  PCNCU - Uruguay Certified Natural Meat Protocol (Protocolo de Carne Natural Certificada del Uruguay)

Uruguay Certified Natural Meat Program
It is a quality assurance program for bovine and ovine meat where international certification bodies audit the fulfillment of a protocol that covers the productive phase as well as the industrial one.

Its application ensures international meat markets, that are very demanding when it comes to food safety attributes, animal welfare and environmental sustainability, that the Uruguayan meat industry is capable of satisfying those demands throughout the competitive advantages of our natural production systems.

Throughout audits, the fulfillment of the program's requirements concerning Food Safety, Traceability, Animal Welfare and Environmental Sustainability, is certified.
Due to the "Natural" character of Uruguay's bovine and ovine meat, a "Marca País" is developed for product identification.

1. The program is composed by voluntary producers and meat processing plants that wish to add value to the product they commercialize.

2. Independent certifiers are responsible for auditing and certifying that producers and meat processing plants that are members of the Program fulfill the protocol 's requirements.

3. The certification process covers from primary production up to food packaging and cut labeling.

4. The "Marca País" is intellectual property of INAC and its use is subjected to the certifying body's approval.

5. INAC grants the usufruct of "Marca País" once the requirements specified in the protocol are correctly noted.

  •  PAC - Farm Assurance Program (Programa de Aseguramiento de Campos) BPU

What is it?
It is a standard developed by the PAC Technical Advisory Farm Committee, composed by representatives of Breeders and Packers Uruguay (BPU), producers and independent experts on animal welfare, work safety and environment.
The standard is applied on field level by a Producer's Club that answers to BPU.

Why?
To ensure the provision of high quality livestock, consistent with the best agricultural and livestock performance for markets in Europe, amongst others, regardless of the productive system they carry out.

How?
By audits (in accordance with ISO 65 standards), that certify the fulfillment of all of the Protocol's requirements concerning: Traceability, Welfare, Animal Health and Nutrition, Transportation and Facilities for the handling of animals, along with Personnel Welfare and Environmental Care. It covers the "Feed Lot" production system.

1. Pre-audit services for those producers who need help understanding how to satisfy these standards' requirements. Granted by BPU meats.

2. Audit of all of the farms that form part of the Producer's Club every 18 months, in an independent manner. Granted by Independent Certifying Bodies. The calendar allows audits in winter as well as in summer.

3. The producer has one month to present a non-conformity statement after the audit report is delivered. Once the non-conformities are addressed and the independent auditor is satisfied, the Protocol Assurance Certificate for that property is issued.

4. Once the property is certified, the producer may commercialize the livestock throughout a PAYMENT PLAN that ensures higher livestock prices than those on the market and an individual bonus (for each carcass), in accordance with the livestock quality: age, carcass weight, conformation and amount of fat.

  •  PIF PIH Producción Integrada

  •  Natural Beach Protocol

This standard has taken other certifying schemes into account (Blue Flag, Blue Wave) as well as the ISO 14001 series of environmental management standards, to create a unique system that is being implemented in several vacation spots in Uruguay.

Along with experts in environmental management, ecotourism and beach management, the protocol was developed and put into consideration of communities associated to sun and beach tourism so as to adapt the standards' requirements to the local conditions it would be applied in.

The Standard has been embraced by vacation spots that certify the environmental management of its beaches; it is of international value. In other countries of the region, this management experience and valorization of Uruguayan Sun and Beach products is followed attentively.

LSQA evaluates the beach and sends a report to the Ministry of Tourism, whom studies it and proceeds to install a "Uruguay Natural" Blue Flag.
Any information may be requested at This email address is being protected from spambots. You need JavaScript enabled to view it.

  •  Low voltage Electrical Equipment Safety

Security certification for electrical products.
 

As in any act of certification, the safety certification for electrical products grants the consumer assurance that the products that are acquired or in use are of high quality and fulfill strict standards and specifications. There are international standards that regulate each products' quality and based on laboratory studies, LSQA can attest that the product meets the specific requirements.

Low voltage electrical products have the peculiarity that in Uruguay, their certification is regulated by the State and is mandatory in order to import, manufacture and market them.

The URSEA (Unidad Reguladora de Servicios de Energía y Agua - Water and Energy Services Regulatory Unit) is the office in charge of regulating and controlling that all low voltage electrical products' safety certifications are in rule across the country. Throughout its RPSEBT (Reglamento de Seguridad de Productos Eléctricos de Baja Tensión- Low Voltage Electrical Products' Safety Regulation) it determines which products demand certification and according to which standards the trials must be carried out.

In order to grant a product's certification, it must be proven that the product meets particular standards. This is accomplished throughout laboratory trials in accordance with a specific standard. The laboratory must take samples of the product, apply various tests and register the results. Finally, a report is issued, where the sample performance throughout the trials is meticulously described. If satisfactory, LSQA issues the corresponding certificate.

Once the certificate is issued, periodic monitoring is required by the regulation; once a year a sample is extracted from the local market and is sent to a laboratory, where various trials are applied. This is one fraction of the reference standard. The finality of these follow ups is to corroborate that the certified products continue to fulfill the correspondent technical specifications, even time after the original certification was issued.

This standard is directly related to costumer safety throughout the country, which is why it is taken very seriously by LSQA. We count on accreditation as an Organismo de Certificación de Productos (Product Certifying Body) issued by the Organismo Uruguayo de Acreditación (Uruguayan Accreditation Body) which covers almost all of the products determined by the Regulation. On the market, hundreds of products certified by LSQA can be found, guaranteeing customers the highest quality and reliability.

  •  Energy Efficiency Labeling Scheme

Energy Efficiency

In 2009, the government, along with the Ministry of Industry, Energy and Mining and the National Energy Directory signed standard 429/009 that would initiate the energy efficiency program.

The program contemplates the certification of Energy Efficiency Labeling for various appliances and its goal is to inform consumers of the different types of energy consumption that the equipment they acquire may have.

Each type of appliance has its own particular regulation that specifies the certification system's details and refers to a particular labeling standard. The contents of each label depend on the basic characteristics of each appliance and which information is relevant to help consumers make an informed decision at the time of purchase.

The energy efficiency labeling certification program is informative and not based on requirements, which means that there aren't products that "fail" to be certified, but that the customer must be informed of the product's characteristics. Anyhow, the program is mandatory in order to import, manufacture and market the products included in the specific standards.

LSQA is accredited by the Organismo Uruguayo de Acreditación (Uruguayan Accreditation Body) to certify compact fluorescent lamps and storage water heaters according to the corresponding decrees and regulations. Accreditation for the certification of the efficiency labeling of refrigerating appliances is in process.

It is foreseen that room air conditioners will be included into the labeling program in the next few years.

  •  Specific Product / Process Standards and Models

Request information on our quality seal.

  •  Carbon Footprint (Evaluation)

 CARBON FOOTPRINTS: PROMOTING RESPONSIBLE HUMAN ACTIVITY


The climate change (CC), induced by greenhouse gas (GHG) emission and in particular by carbon dioxide (CO2) is perhaps the most important challenge we are presented with at this time, as a species. There is considerable evidence that most of the global warming has been caused by human activities. To this day, almost all of the activities that we take on (transportation, food production, amongst others) and the goods we possess and utilize (consumer goods, others) imply energy consumption, which in greater or lesser extent, contribute to the emission of gas into the atmosphere.


In response, various initiatives are being developed globally and reach different extents (international, regional, local, etc). Throughout management, they intend to limit GHG emissions and in this manner mitigate its effect on CC.
The Carbon Footprint (CF) is the measurement by inventory of the total amount of GHG emissions involved in a defined activity, as may be manufacturing goods, transportation, the performance of services or events, amongst others. The analysis may cover all or some of the different phases of a product's/service's lifecycle, taking into account, for example, from the acquirement of a product's prime matter up to the correspondent waste management.
In this setting, the footprint's measurement and management, which are part of the organization's commitment to social responsibilities, allow companies to gain more information on the critical points for emission reduction; they may or not be of the company's direct responsibility. Afterwards, the companies are in conditions of defining their objectives, most efficient emission reduction policies, better targeted cost saving initiatives and CF mitigation projects along with their suppliers or supply chain.


In this manner, reporting and informing consumers about the CF is one more factor that contributes to raise awareness and promote the citizens' assumption of more sustainable lifestyles. This information enables the consumer to decide on which food, goods or services to choose or hire based on the pollution generated as a result of the processes implied in its production.
For further information and courses, please contact our Office.


LSQA S.A.
Phone number 26000165
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

logo-footerLSQA Headquarters
Av. Italia 6201 | "Los Tilos" Building - 1st. floor
     11500, Montevideo - Uruguay

Phone: (+598) 2600 0165 | Fax: (+598) 2604 2960
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