Documents

Procedures

  • Handling of complaints, claims, appeals and disputesDownload
  • LSQA employee safety procedureDownload
  • Anti-harassment managementDownload
  • Management of complaints and claims related to ethical and social aspectsDownload
  • PG009 Integrity and anti-bribery procedureDownload
  • Safety, health and well-beingDownload

Regulations

  • Practical guidelines for using the LSQA certification sealDownload
  • Practical guidelines for using the LSQA certification seal (Spanish)Download
  • LSQA General Terms & ConditionsDownload
  • LSQA Ethics & Integrity Committee regulationDownload
  • Application form to join LSQA’s Impartiality CommitteeDownload
  • LSQA General RegulationDownload

Agreements

  • GlobalG.A.P. - Sublicense and Certification Agreement - ENDownload